Who is Donald Berwick? And why the standing ovation? Donald Berwick is from the US and he has been talking to GPs. And they liked what he said. So you can conclude that he is probably not from one of those big US healthcare organisations that are continually lobbying politicians to persuade them that the only way of sorting out the NHS is to move to a more American system. It's odd that the politicians listen to these people because the American system has failed. But unfortunately they do. They don't seem to listen to people like Donald Berwick. But GPs do. And they gave him a standing ovation. Was anybody there? What did he say? Was it something like this?